Use of the personal data collected

Comments and advises

When you leave a comment on our website, the data entered in the comment form, but also your IP address and your browser’s user agent are collected to help us detect unwanted comments.

An anonymous string created from your email address (also called hash) can be sent to the Gravatar service to check if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After validation of your comment, your profile photo will be publicly visible next to your comment.

Media 

If you are a registered user and upload images to the website, we advise you to avoid uploading images containing EXIF GPS coordinates data. Visitors to your website can download and extract location data from these images.

Cookies

If you leave a comment on our site, you will be asked to save your name, email address and website in cookies. This is only for your convenience so that you do not have to enter this information if you leave another comment later. These cookies expire after one year.

If you have an account and log in to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be deleted automatically when your browser closes.

When you log in, we will set a number of cookies to store your login information and screen preferences. The lifetime of a login cookie is two days, that of a screen option cookie is one year. If you tick “Remember me”, your login cookie will be stored for two weeks. If you log out of your account, the login cookie will be deleted.

By modifying or publishing a publication, an additional cookie will be stored in your browser. This cookie does not include any personal data. It simply indicates the ID of the publication you have just modified. It expires after one day.

Embedded content from other sites

Articles on this site may include embedded content (e. g. videos, images, articles…). Content integrated from other sites behaves in the same way as if the visitor were to visit that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded content if you have an account logged in to their website.

How long your data is stored

If you leave a comment, the comment and its metadata are kept indefinitely. This allows you to automatically recognize and approve the following comments instead of leaving them in the moderation queue.

For users who register on our site (if possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (with the exception of their username-ice). Site managers can also view and modify this information.

The rights you have over your data

If you have an account or have left comments on the site, you can request to receive a file containing all the personal data we have about you, including the data you have provided to us. You can also request the deletion of your personal data. This does not take into account data stored for administrative, legal or security purposes.

Transmission of your personal data

Visitors’ comments can be verified using an automated service for detecting unwanted comments.

Contact information

Email: planetazurexperiences@gmail.com

Phone +33 7 83 58 58 74 29

Address: 90 Rue Rostand 13006 Marseille

Further information

How we protect your data

No personal information is collected without your knowledge.

No personal information is given to third parties

General terms and sales conditions 

Certification of conformity of our partners:

Article 1: Insurance 

The service provider must provide Planetazur with a certificate of membership of a civil liability insurance policy for himself and the clients concerned by the service(s). This insurance must cover a period equivalent to the period of this contract.

The service provider is responsible for the persons he hires to provide the service(s). In the event that the practice of a sport or activity requires a certificate or diploma, the service provider undertakes to attach to this contract copies of the certificates and diplomas for the supervision of the activity.

Article 2: The commitment of the Planetazur agency, says the representative

The agency Planetazur called the Agent, sells on behalf of the service provider, called the principal. It is responsible for the smooth running of all marketed activities and the coordination of the service providers concerned in order to ensure customer satisfaction on all services.

The Planetazur agency undertakes to be available at all times to assist the client in marketing its offers, and to help it optimize the use of the RegionDo platform.

Article 3: Cancellation

The cancellation conditions of the service provider apply in the case of online sales.

You will find the cancellation conditions directly in your shopping cart before validating the sale.

if not in a general way, here is our cancellation policy (except for groups)

Cancellation at – 4 days of the activity – 100% penalty

Cancellation from 5 to 7 days: 50% penalty

Cancellation more than one week before the activity: no penalty we will refund you (after deduction of 5% of the sale which corresponds to our refund fees)

Gift vouchers are non-refundable and non-refundable